FAQ

Welcome to our Help & Support page

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How do I search for products?

Click on the category name on the left of the homepage to view the products in those category.
You can also use the search icon located at the top right of our homepage to find products or anything you are looking for within our website.

How do I place an order for a product on your website?

  • Click on your preferred product
  • click on ‘ADD TO CART’ to add your preferred product to your shopping cart and then click on ‘CHECKOUT’, to add this product into your cart.
  • Complete your ‘BILLING DETAILS’ and shipping address if you are a new customer.
  • If you are a returning customer, please log in first before adding your preferred product to your cart

How do I register on your website?

  • click on the ‘REGISTER’ Menu or ‘SIGN IN’ tab located at the top right of our Homepage.
  • Fill in your Personal details under REGISTER.
  • After completing all the fields, click on the ‘REGISTER’ tab to create your account.

How do I make payments for the products I purchase on your website?

There are several options for making payments on our website :

  • Pay on Delivery
  • Pay by Mobile Money
  • Pay by Direct Bank Transfer
  • Pay by Check Payments